Frequently Asked Questions
HAVE ANY QUESTIONS?
How do I upgrade my Weafbooks plan?
You can upgrade anytime by:
Going to Settings > Subscription in your account.
Choosing a higher plan with more features.
Making a secure online payment for the upgrade.
How do I contact support if I need help?
If you need assistance, you can:
Contact customer support via email or phone.
Use the help center or knowledge base for guides.
Access live chat support for quick help.
Can I import my existing products and customers into Weafbooks?
Yes! Weafbooks allows you to bulk import products, customers, and suppliers via CSV upload for a seamless transition.
How secure is my data in Weafbooks?
Your data is highly secure with Weafbooks:
Cloud storage & encryption for protection.
User-based permissions to restrict access.
Automatic backups to prevent data loss.
How can I track customer payments?
Weafbooks provides a Payments In/Out feature to:
Log customer payments for invoices and sales.
Track pending and due payments.
Accept partial payments and generate receipts.
Does Weafbooks allow me to track expenses?
Yes! The Expense Management feature lets you:
Record and categorize business expenses.
Track supplier payments and staff reimbursements.
Set up recurring expenses for utilities, rent, and services.
Can I set up multiple warehouses in Weafbooks?
Yes! You can create and manage multiple warehouses/stores, allowing you to:
Assign inventory to each warehouse.
Track stock levels separately.
Transfer stock between locations easily.
How can I transfer stock between branches?
You can easily transfer inventory between multiple locations using the Stock Transfer feature:
Select the origin and destination warehouse/store.
Choose the products to transfer.
Approve and confirm the transfer.
The system automatically updates stock levels in real time.
What type of businesses can use Weafbooks?
Weafbooks is perfect for:
Retail Shops & Supermarkets
Cooperate Companies
Wholesale & Distribution Businesses
Restaurants & Cafés
Pharmacies & Clinics
Service-Based Businesses (e.g., salons, repair shops)
Multi-branch & Franchise Businesses
Can I manage multiple users in Weafbooks?
es! Weafbooks supports multi-user access with role-based permissions, so you can:
Assign roles to staff, accountants, and managers.
Control access to sensitive financial data.
Monitor user activities for security and accountability.
Is Weafbooks available on mobile?
Yes! Weafbooks is cloud-based and mobile-friendly, allowing you to:
Access your business data from any device, anywhere.
Process sales, manage stock, and track finances on the go.
Can I generate business reports in Weafbooks?
Yes! Weafbooks provides comprehensive reports, including:
Sales & Profit Reports – View revenue and profit margins.
Stock & Inventory Reports – Track stock levels and movement.
Expense Reports – Monitor business expenses and cash flow.
Tax Reports – Get tax summaries for compliance.
Can I accept different payment methods in Weafbooks?
Yes! Weafbooks supports multiple payment options, including:
Cash, mobile money, bank transfers, credit/debit cards.
Partial & split payments for flexibility.
Automated payment tracking for accurate financial records.
Does Weafbooks integrate with EFRIS for tax compliance?
Yes! Weafbooks has built-in EFRIS integration, enabling businesses in Uganda to:
Automatically generate EFRIS-compliant invoices & e-receipts.
Submit sales records to URA in real time.
Stay 100% tax-compliant without manual submissions.
Can I use Weafbooks for multiple branches?
Absolutely! Weafbooks supports multi-branch and multi-warehouse management, allowing you to:
Monitor stock levels across locations.
Transfer inventory between stores.
Track sales and expenses per branch.
Generate reports for each business location.
Is Weafbooks suitable for small businesses?
Yes! Weafbooks is designed for businesses of all sizes, from startups and SMEs to large enterprises. Whether you run a retail shop, wholesale business, restaurant, or service company, Weafbooks offers scalable solutions to fit your needs.
What should I do first after registering?
Once you register and log in, here are the first steps:
Set Up Your Business Profile – Add company details, tax information, and logo.
Configure Branches/Warehouses – If you have multiple locations, set them up.
Add Products & Categories – Upload your product catalog and define categories.
Set Up Taxes (EFRIS) – Configure tax rates if applicable to your country.
Add Users & Permissions – Assign roles to staff for secure access.
Start Selling & Managing Finances – Use the POS, track sales, expenses, and generate invoices.
How do I register for Weafbooks?
Registering for Weafbooks is simple:
Visit the Weafbooks website and click on the "Sign Up" button.
Fill in your business details and create an account.
Verify your email and log in to start managing your business.
How Can Weafbooks Boost My Business?
Weafbooks helps businesses of all sizes streamline operations, automate workflows, and increase profitability. Whether you run a retail store, wholesale business, restaurant, or service company, Weafbooks provides the tools to optimize your business processes and drive growth.
What's Weafbooks?
Weafbooks is a powerful multi-branch ERP and accounting system designed to help businesses streamline operations, manage finances, and optimize inventory. It provides an all-in-one cloud-based solution for billing, sales, purchases, inventory tracking, POS, expense management, tax compliance (including EFRIS integration), and reporting—all tailored to support businesses of all sizes.
With Weafbooks, businesses can automate workflows, improve financial accuracy, and gain real-time insights to make informed decisions. Whether you operate a retail store, wholesale business, restaurant, or service company, Weafbooks offers the tools you need to scale efficiently and manage multiple locations seamlessly.
🚀 Simplify business management and grow with Weafbooks today!
